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Frequently Asked Questions

Can you tell me more about Mint?

Mint is one of India's premium business news publications. It is the second most read business daily in India (source: IRS 2019).

 

Representative of an integrated newsroom, www.livemint.com is Mint’s online portal and is among the fastest growing news websites in India (source: comscore 2019). Mint provides daily national, international and business news, tracks market movements and detailed coverage of significant events. The site has evolved multimedia features like videos, podcasts and slideshows.

Why should I subscribe to Mint?

To get full access to Mint across all devices, you must subscribe to Mint in order to access unlimited articles.

What are the benefits of becoming a subscriber?

As a subscriber, you get the following benefits:

Mint Subscription:

  • Unlimited access to Mint across any device
  • Best of The Wall Street Journal articles
  • mint ePaper (your digital daily newspaper)
  • Invites to exclusive Mint events

The Wall Street Journal Subscription:

  • Unlimited access to The Wall Street Journal website and mobile site (WSJ.com)
  • Access to The Wall Street Journal mobile app
  • Informative podcasts, videos featuring interviews with WSJ editors and notable influencers

What all features are covered within Mint subscription?

  • Full access to Mint website, mobile site and app on all the sections
  • Access to best of The Wall Street Journal articles on the Mint
  • User specific and personalized, dedicated “My Account” section
  • Option to save stories as bookmark to read later
  • Access to mint ePaper (digital replica of your daily newspaper)

What all features are covered within The Wall Street Journal subscription?

  • Email alerts from your favourite columnists
  • Access to The Wall Street Journal website and mobile app
  • Newsletter alerts directly to your inbox on topics of your choice
  • Informative podcasts, videos featuring interviews with WSJ editors and notable influencers

What happens if I am already a The Wall Street Journal subscriber and I want to subscribe to Mint + The Wall Street Journal?

If you are an existing The Wall Street Journal subscriber, you can still purchase the Mint + The Wall Street Journal subscription and whichever subscription is of the longer duration will be preceded. Additionally, you will become a subscriber of Mint for the given duration and will be provided complete access to the Mint webite, mobile site and apps.

Will I be able to read content offered by The Wall Street Journal on Mint?

Yes, The Wall Street Journal content published on the Mint will be accessible to users who are subscribers of Mint.

Once I subscribe to Mint + The Wall Street Journal bundle pack, how can I access The Wall Street Journal ?

You will receive an email from the Mint team confirming your subscription activation. An another email will be sent from The Wall Street Journal that will carry a link and steps to activate The Wall Street Journal digital subscription.

How do I know if my order has been declined or accepted?

You will receive a confirmation email from Mint and The Wall Street Journal for subscription activation

Can I transfer this subscription to someone else?

No, the subscription is not transferable under the Terms and Conditions, mentioned here.

Can I cancel the Mint subscription at any time and get my money refunded?

No, you will be eligible for a refund on first purchase only if you decide to cancel your subscription (Mint only plans) within 15 days of purchase.

Am I eligible for a money refund under any circumstances?

Refund of the amount is applicable only on the first purchase of the Mint subscriptions within the first 15 days and not on successive renewals. We do not provide any refund on bundled Mint + The Wall Street Journal subscriptions

How do I contact Mint in case I have any queries?

You can reach out to us on our email ID support@livemint.com.

Does the subscription get auto-renewed?

Yes, the subscriptions get auto-renewed if you had made the payment through credit card. For other payments mode, we will send reminder emails to renew your subscription closer to the due date.

What are the various subscription packs available and their entitlements?

You can check all the subscription packages on the plans page available on the Mint.

Does subscribing to Mint now will make me eligible to access any future additions on the product?

Yes, once you purchase the Mint subscription, you are eligible for full access of the site and all its features. Future updates, enhancements and improvements, whichever applicable on the Mint website, mobile website and apps are also included in the subscription, till the duration of the subscription.

If I opt for auto renewal will I be intimated before the renewal amount gets debited from my payment mode?

We will auto debit the subscription amount and will send you confirmation email regarding your subscription renewal.

What should I do if I'm receiving an error message or I can't complete my transaction due to technical issues?

Take a snapshot and mail it to us at support@livemint.com. Our customer support team will get in touch with you for assistance.

Does Mint offer international plans?

Yes, we offer subscription plans to our users globally. The currency conversion rates are automatically applied at check-out.

How can I get more information if my questions aren’t answered here?

If you have any queries regarding your subscription, you can always write to us at support@livemint.com and we will be happy to help you.