Frequently asked questions

• Can you tell me more about Hindustan Times?

  Hindustan Times is one of India's leading news publications. It is the second most read daily newspaper in India (source: IRS 2019). Representative of an integrated newsroom, www.hindustantimes.com is HT's online portal and is among the fastest growing news websites in India (source: comscore 2019). Hindustan Times provides daily dose of national news, global news, information, entertainment and detailed coverage of significant events. The site has evolved multimedia features like videos, podcasts and slideshows.

• Why should I subscribe to Hindustan Times e-paper?

  To get full access to Hindustan Times e-paper across devices, you must subscribe to Hindustan Times e-paper in order to read the complete e-paper. As a subscriber, you will be able to download, access archives and read all editions of Hindustan Times newspaper in digital format.

• What are the benefits of becoming a subscriber?

  As a subscriber, you get the following benefits:

  • Unlimited access to Hindustan Times e-paper across any device
  • Access to archives
  • Ability to download complete edition
  • Option to search, save and share articles form e-paper

• How do I subscribe to the Hindustan Times e-paper?

  Activating Hindustan Times e-paper subscription is a 3 step process:

  Step1: Choose the subscription plan of your choice for Hindustan Times e-paper

  Step2: Sign up on the Hindustan Times website or mobile site using your email id. You will be required to verify your email via OTP and can set your password.

  Step3: Make the payment via credit card, debit card, netbanking, American Express, mobile wallets and your subscription will be active. (Hindustan Times subscribers will be redirected to the home page to continue reading). You will receive an activation email in your inbox.

• How do I know if my order has been declined or accepted?

  You will receive a confirmation email from Hindustan Times for subscription activation.

• Can I transfer this subscription to someone else?

  No, the subscription is not transferable under the Terms and Conditions, mentioned here.

• Can I cancel the Hindustan Times subscription at any time and get my money refunded?

  No, you will be eligible for a refund only if you decide to cancel your subscription within 14 days of purchase.

• How do I contact Hindustan Times in case I have any queries?

  You can reach out to us on our email ID support@hindustantimes.com

• Does the subscription get auto renewed?

  Yes, the subscriptions get auto renewed, if you have given us consent to auto-renew at the time of purchase.

• What are the various subscription packs available and their entitlements?

  You can check all the subscription packs on the plans page available on the Hindustan Times.

• Does subscribing to Hindustan Times now will make me eligible to access any future additions on the product?

  Yes, once you purchase the Hindustan Times subscription, you are eligible for full access to the site and all its features. Future updates, enhancements and improvements, whichever applicable on the Hindustan Times e-paper also included in the subscription, till the duration of the subscription.

• What should I do if I'm receiving an error message or I can't complete my transaction due to technical issues?

  Take a snapshot and mail it to us at support@hindustantimes.com. Our customer support team will get in touch with you for assistance.

• How can I get more information if my questions aren't answered here?

  If you have any queries regarding your subscription, you can always write to us at support@hindustantimes.com and we will be happy to help you.

• How to download the PDF?

  Step 1: Go to https://epaper.hindustantimes.com/

  Step 2: Sign-in from your email-id where subscription is active

  Step 3: Click on download edition icon

• How to download archive editions?

  Step 1: Go to https://epaper.hindustantimes.com/

  Step 2: Sign-in from your email-id where subscription is active

  Step 3: Click on the calendar icon to change dates and access archive editions for the chosen date

• How many no of devices I can use the Hindustantimes subscription?

  There is no restriction on the number of devices you can access the subscription upon, however, we discourage any misuse of this policy, and would expect the access on a reasonable count of screens sufficient requirement for personal consumption.

• What terms will apply to The Economist Digital Subscription?

  The terms and conditions applicable to The Economist Subscription are The Economist Terms of Use as amended from time to time, and as amended by the Special Terms. To the extent there is any inconsistency between the Special Terms and the Terms of Use the Special Terms shall prevail. By purchasing The Economist Subscription either as part of a bundle deal or as a standalone subscription you agree to the above mentioned Terms of Use and Special Terms.

• Why should I subscribe to Hindustan Times Digital?

  To get full access to Hindustan Times across all devices, you must subscribe to Hindustan Times Digital in order to access unlimited articles.

• What are the benefits of becoming a subscriber?

  As a subscriber, you get the following benefits:

  Hindustan Times Digital Subscription:

  • Unlimited access to Hindustan Times across any device
  • Best of The Economist articles
  • Hindustan Times ePaper (your digital daily newspaper)
  • Invites to exclusive Hindustan Times events

  The Economist Digital Subscription: 

  • Distilled global analysis—The Economist app and economist.com
  • Curated topical opinion in our digital newsletters
  • A world of immersive listening—The Economist audio edition and podcasts
  • The treasure trove of The Economist digital archive
  • Intelligent debate and informed analysis— subscriber webinars
  • Unparalleled insights on important global issues—The Economist special reports
  • Share up to five articles free each month with friends, family and colleagues

  
  

• How do I subscribe to the Hindustan Times Digital and The Economist Digital Subscription?

  Activation of the bundle Hindustan Times Digital +The Economist Digital Subscription and the Economist Digital standalone subscription is a 4 step process:

  Step 1: Choose the subscription plan that best suits your needs from  either (i)  Hindustan Times Digital + The Economist Digital or (ii) Hindustan Times Digital standalone subscription 

  Step 2: Sign up on the Hindustan Times website, mobile site or app in Google Play Store or Apple App Store using your email id. You will be required to verify your email via OTP and can set your password. 

  Step 3: Make the payment by selecting the payment method of your choice.  

  Step 4: If you have purchased the bundled Hindustan Times Digital + The Economist Digital Subscription or you will receive an email with an activation link and instructions for The Economist Digital Subscription from the Hindustan Times team.

  
  

• What features are covered within Hindustan Times Digital subscription?

  • Full access to Hindustan Times website, mobile site and app on all the sections

  • Access to best of The Economist articles on the Hindustan Times 

  • User specific and personalised, dedicated “My Account” section

  • Option to save stories as bookmark to read later

  • Access to Hindustan Times ePaper (digital replica of your daily newspaper)

  
  

• What features are covered within The Economist Digital Subscription?

  • Distilled global analysis—The Economist app and economist.com

  • Curated topical opinion in our digital newsletters

  • A world of immersive listening—The Economist audio edition and podcasts

  • The treasure trove of The Economist digital archive

  • Intelligent debate and informed analysis— subscriber webinars

  • Unparalleled insights on important global issues—The Economist special reports

  • Share up to five articles free each month with friends, family and colleagues

  
  

• What happens if I am already a subscriber of The Economist and I want to subscribe to Hindustan Times Digital + The Economist digital?

  If you have an active existing subscription to The Economist (a digital subscription or a Digital + Print Subscription as defined in The Economist Terms of Use), you cannot sign up for the Hindustan Times Journal + The Economist Digital Subscription or The Economist Digital standalone subscription until your current Economist subscription expires or is otherwise cancelled.

• Will I be able to read content offered by The Economist Digital on Hindustan Times?

  Yes, The Economist content published on the Hindustan Times will be accessible to users who are subscribers of Hindustan Times Digital unless you have purchased a Hindustan Times Digital subscription only.

• Once I subscribe to Hindustan Times Digital + The Economist Digital, how can I access The Economist?

  You will receive an email from the Hindustan Times team confirming your subscription activation that will carry a link and steps to activate your digital subscription to The Economist.

• How do I know if my order has been declined or accepted?

  When you have purchased the bundled Hindustan Times Digital + The Economist Digital Subscription or The Economist Digital Standalone subscription you will be emailed by Hindustan Times confirming your order.